Document library

How We Do Business Report 2010

Marks & Spencer

Content

Section 1: Introduction

Message from Sir Stuart Rose, Chairman
Our Plan A journey

Section 2: Plan A Summary

Climate change: 29 commitments on reducing emissions
Waste: 18 commitments on reducing waste
Natural resources: 20 commitments on sustainable sourcing
Fair partner: 21 commitments on being the best to work with and for
Health and wellbeing: 12 commitments on improving health

Section 3: Performance

Independent recognition
Summary of progress
Climate change performance
Waste performance
Natural resources performance
Fair partner performance
Health and wellbeing performance

Section 4: Governance

About this Report
How We Do Business
Listening and taking action
Commentary from Jonathon Porritt
Our Plan A 2010-2015 commitments
Independent assurance statement
Global Reporting Initiative (G3) Index